Legal information

Data deletion instructions

Draft not yet legally approved. Requests are handled manually by email; no automated system is offered at this time.

You have exchanged messages with a business on WhatsApp

  1. To stop the messages, reply “STOP” to the business concerned.
  2. To request deletion of your data, write to contact@unika.ma with the subject “Data deletion”, stating your WhatsApp number and the name of the business concerned.
  3. We acknowledge receipt, forward the request to the business concerned (the data controller) and delete the data we hold on its behalf within TO BE VALIDATED BY OWNER : time limit, e.g. 30 days, unless a legal retention obligation applies. A confirmation is sent to you by email.

You are a business customer

  1. Remove the access of UNIKA SOLUTIONS from Meta Business Suite → Settings → Partners or Integrations.
  2. Write to contact@unika.ma to request deletion of your identifiers and of the history we hold. Access tokens are deleted on disconnection; everything else within TO BE VALIDATED BY OWNER : time limit.

You logged in with Facebook

Remove the app from Facebook → Settings → Apps and websites, then write to us at contact@unika.ma to delete the associated data.

UNIKA SOLUTIONS · Casablanca Trade Register No. 709571 · 47 Bd Mohamed Ben Abdellah, Résidence Belle Vue B, Bureau n°1, 6ème étage, 20000 Casablanca, Maroc